Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Opening and closing procedures
The power windows can be opened and closed using the switches.
Operating the switch moves the windows as follows:
Closing
One-touch closing (driver’s window
only) (if equipped)*
Opening
One-touch opening (driver’s
window only)*
*: To stop the window partway, operate
the ...
Freeze frame data
Description
Freeze frame data records the engine conditions (fuel
system, calculated load, engine coolant temperature,
fuel trim, engine speed, vehicle speed, etc.) When a
malfunction is detected. When troubleshooting, it can
help determine if the vehicle was running or stopped, the
engin ...
Shifting the shift lever
Vehicles without a smart key system
While the engine switch is in the
“on” position, move the shift
lever with the brake pedal depressed.
When shifting the shift lever between p and d, make sure that the
vehicle is completely stopped.
Vehicles with a smart key system
While the en ...
