Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Data list / active test
Read data list Hint: Using the intelligent tester's data list allows switch, sensor, actuator and other item values to be read without removing any parts. Reading the data list early in troubleshooting is one way to save time. Connect the intelligent tester (with can vim) to the dlc3 ...

All doors cannot be locked / unlocked simultaneously
Description The main body ecu receives switch signals from the door control switch on the power window regulator master switch, door control switch and driver side door key cylinder, and activates the door lock motor on each door accordingly. Wiring diagram Inspection procedure Perf ...

Winter driving tips
Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a manner appropriate to the prevailing weather conditions. Pre-winter preparations Use fluids that are appropriate to the prevailing outside temperatures. Engine oil Engine c ...