Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Inside vehicle
General maintenance
Performing the following maintenance checks on the vehicle
is the owner's responsibility. The owner may perform the
maintenance or take the vehicle to a service center. Check
the parts of the vehicle described below on a daily basis. In
most cases, special tools are not requ ...
Emergency assistance
Safety Connect
Safety Connect is a subscription-
based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Connect
is supported by
Toyota's designated
response center, which
operates 24 hour ...
On-vehicle inspection
Check ignition coil assembly and perform spark test
Notice:
in this section, the terms "cold" and "hot" refer to
the temperature of the coils. "Cold" means
approximately -10 to 50°c (14 to 122°f). "Hot" means
approximately 50 to 100°c (122 to 212 ...
