Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Indicators
The indicators inform the driver
of the operating state of the
vehicle's various systems.
Turn signal indicator
Headlight indicator
Tail light indicator
Headlight high beam indicator
Automatic High Beam
indicator
Fog light indicator (if
equipped)
Smart key system indicator*
1
Cruise control ...
How to proceed with troubleshooting
Hint:
Use these procedures to troubleshoot the engine immobiliser
system.
*: Use the intelligent tester.
Vehicle brought to workshop
Inspect battery voltage
Standard voltage:
11 to 14 v
If the voltage is below 11 v, recharge or replace the battery
before proceeding.
cran ...
Inside rear view mirror
The rear view mirror’s position can be adjusted to enable sufficient
confirmation of the rear view.
Adjusting the height of rear view mirror
The height of the rear view mirror can be adjusted to suit your driving
posture.
Adjust the height of the rear view
mirror by moving it up and down.
...
