Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Front seat assembly (for manual seat)
Components
...
Symptom simulation
Hint:
The most difficult case in troubleshooting is when no
problem symptoms occur. In such a case, a thorough
problem analysis must be carried out. A simulation of the
same or similar conditions and environment in which the
problem occurred in the customer's vehicle should be
carried out. No ...
Back door outside garnish
Components
Removal
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and seat belt pretensioner activation.
Remove back door center garnish (see page
ed-5 ...
