Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Seat belts
Make sure that all occupants are wearing their seat belts before driving the vehicle. WARNING Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident. Failure to do so may cause death or serious injury. ■Wearing a seat belt E ...

Passenger airbag on / off indicator circuit malfunction
Description The passenger airbag on / off indicator circuit consists of the center airbag sensor and the heater control panel*1 or *2. This circuit indicates the operation condition of the front passenger airbag, the front passenger side airbag and passenger side seat belt pretensioner ...

Bluetooth® phone message function
Received messages can be forwarded from the connected bluetooth® phone, enabling checking and replying using the audio system. Depending on the type of bluetooth® phone connected, received messages may not be transferred to the message inbox. If the phone does not support the message func ...