Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Interior
SRS airbags
Floor mats
Front seats
Rear seats
Head restraints
Seat belts
Console box
Inside lock buttons
Cup holders
Assist grips
Rear seat heater switches*
*: If equipped
Ceiling
"SOS" button*1
Auxiliary box
Moon roof switches*1
Interior lights*2
Personal lights
Electronic sun ...
List of storage features
Glove box
Bottle holders
Console box
Cup holders
Storage boxes
Caution
Items that should not be left in the storage spaces
Do not leave glasses, lighters or spray cans in the storage spaces, as
this
may cause the following when cabin temperature becomes high:
Glasses may b ...
Removal
Hint:
Use the same procedures for the rh side and lh side.
The procedures listed below are for the lh side.
Disconnect cable from negative battery terminal
Notice:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and se ...
