Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Clock
The clock can be adjusted by pressing the buttons.
Adjusts the hours.
Adjusts the minutes.
The clock is displayed when
Vehicles without a smart key system
The engine switch is in the “acc” or “on” position.
Vehicles with a smart key system
The engine switch is in a ...
How to proceed with troubleshooting
Hint:
Use these procedures to troubleshoot the tire pressure
warning system.
*: Use the intelligent tester.
Vehicle brought to workshop
Inspect battery voltage
Standard voltage:
11 to 14 v
If the voltage is below 11 v, recharge or replace the battery
before proceeding.
...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms
are listed in order of probability in the "suspected area"
column of the table. Check each symptom by checking the
suspected areas in the order they are listed. Re ...
