Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Rear shock absorber
Components
Removal
Hint
Use the same procedures for the rh side and lh side.
The procedures listed below are for the lh side.
Remove rear wheel
Remove rear shock absorber assembly lh
Support the no. 2 Suspension arm lh with a jack.
Notice:
Place a wooden or rubber b ...
If the vehicle becomes
stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Stop the engine. Set the parking brake and shift the shift lever to p.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide t ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms
are listed in order of probability in the "suspected area"
column of the table. Check each symptom by checking the
suspected areas in the order they are listed. Re ...
