Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Emergency assistance
Safety Connect
Safety Connect is a subscription-
based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Connect
is supported by
Toyota's designated
response center, which
operates 24 hour ...
Using the “setup” menu (“bluetooth*” menu)
Registering a bluetooth® device in the system allows the system
to function. The following functions can be used for registered
devices:
Functions and operation procedures
Press the “setup” button and select “bluetooth*” using the
“tune•scroll” knob.
Press the knob and sele ...
Identification information
Vehicle identification and serial numbers
Vehicle identification number
The vehicle identification number is stamped on the
vehicle identification number plate and on the
certification label, as shown in the illustrations.
Vehicle identification number plate
Certification label ...
