Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Listening to bluetooth® audio
The bluetooth® audio system enables the user to enjoy music played on a portable player from the vehicle speakers via wireless communication. When a bluetooth® device cannot be connected, check the connection status on the “bluetooth* audio” screen. If the device is not connected, either ...

Low pitched horn
Components Removal Remove radiator support opening cover (see page et-4) Remove front fender liner lh (see page et-4) Remove front fender liner rh (see page et-4) Remove front bumper cover (see page et-5) Remove low pitched horn Disconnect the horn connector. Remove th ...

Front passenger side seat belt warning light malfunction
Description When the ignition switch is on, the center airbag sensor transmits front seat inner belt status signals to the combination meter through the can bus line. If the front passenger seat belt is not fastened, the heater control panel (automatic a/c) or clock (manual a/c) blinks the fr ...