Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
If a warning message is displayed
The multi-information display
shows warnings of system
malfunctions,
incorrectly performed operations,
and messages that
indicate a need for maintenance.
When a message is
shown, perform the correction
procedure appropriate
to the message.
If a warning message is displayed
again after the appropri ...
How to proceed with troubleshooting (2005/11-2006/01)
Hint:
Use these procedures to troubleshoot the air conditioning
system.
*: Use the intelligent tester.
Vehicle brought to workshop
Customer problem analysis and symptom check
Inspect battery voltage
Standard voltage:
11 to 14 v
If the voltage is below 11 v, rechar ...
Customize parameters
Customizing function with intelligent
tester (reference)
Hint:
The following item can be customized.
Notice:
When the customer requests a change in a
function, first make sure that the function can be
customized.
Make a note of the current settings before
customizing.
When tr ...
