Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Front wiper motor
Inspection
Inspect front wiper motor
Check the lo operation.
Connect the battery's positive (+) lead to
terminal 5 (+1) and the negative (-) lead to
terminal 4 (e), and check that the front wiper
motor operates at low speed (lo).
Ok:
front wiper motor operates at low sp ...
Initialization
Initialize sliding roof drive gear subassembly
Notice:
When replacing the sliding roof drive gear, the
sliding roof drive gear requires initialization. If a
reset is not executed, the following functions do not
operate: auto operation and key off operation.
Turn the ignition switch on. ...
Front wheel alignment
Adjustment
Inspect tires
Inspect the tires (see page tw-1).
Measure vehicle height
Notice:
Before inspecting the wheel alignment, adjust the
vehicle height to the specification.
Press down on the vehicle several times to stabilize
the suspension, and measure the vehicl ...
