Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or flashes. If a light comes on or flashes, but then goes off, this does not necessarily indicate a malfunction in the system. However, if this continues to occur, have the vehicle inspected by your toyota dealer. Stop t ...

Diagnosis system
Description Sliding roof system data and diagnostic trouble codes (dtcs) can be read through the vehicle's data link connector 3 (dlc3). When the system seems to be malfunctioning, use the intelligent tester to check for malfunctions and perform repairs. Check dlc3 The vehi ...

Vin not programmed or mismatch - ecm / pcm
Description Dtc p0630 is set when the vehicle identification number (vin) is not stored in the engine control module (ecm) or the input vin is incorrect. Input the vin with the intelligent tester. Monitor strategy Typical enabling conditions Typical malfunction thresholds Com ...