Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Inspection
Inspect water pump assembly
Visually check the drain hole for coolant leakage.
If leakage is found, replace the water pump
assembly.
Turn the pulley, and then check that the water pump
bearing moves smoothly without making a "click"
noise.
If it does not move s ...
Diagnosis system
Description
Sliding roof system data and diagnostic trouble
codes (dtcs) can be read through the vehicle's
data link connector 3 (dlc3). When the system
seems to be malfunctioning, use the intelligent
tester to check for malfunctions and perform repairs.
Check dlc3
The vehi ...
Air mix damper control servo motor circuit (driver
side)
Description
The air mix damper servo sends pulse signals to indicate the damper position
to the air conditioning
amplifier. The air conditioning amplifier activates the motor (normal or
reverse) based on these signals to
move the air mix damper (driver seat) to the appropriate position. T ...
