Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Oxygen (a/f) sensor heater control circuit
Hint: Although the dtc titles say oxygen sensor, these dtcs relate to the air-fuel ratio (a/f) sensor. Sensor 1 refers to the sensor mounted in front of the three-way catalytic converter (twc) and located near the engine assembly. Description Refer to dtc p2195 (see page es-292 ...

Front passenger side - side airbag sensor assembly initialization incomplete
Description The side airbag sensor rh consists of parts including the diagnostic circuit and the lateral deceleration sensor. When the center airbag sensor receives signals from the lateral deceleration sensor, it determines whether or not the srs should be activated. Dtc b1628/82, ...

Transponder chip malfunction
Description This dtc is output when: 1) during key code registration, a key malfunction occurs; 2) the key code was unable to be registered properly. Inspection procedure Reregister key Clear the dtc (see page ei-18). Reregister the key code with the transponder key ecu (s ...