Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Gcwr, twr and unbraked twr
Confirm that the gross trailer weight, gross combination weight, gross
vehicle weight, gross axle weight and tongue weight are all within the
limits.
Gcwr*
2Wd models: 5985 lb. (2715 Kg)
Awd models: 6100 lb. (2765 Kg)
Twr*
1500 Lb. (680 Kg)
Unbraked twr*
1000 Lb. (450 Kg)
*: ...
Checking monitor status
Perform monitor drive pattern
Connect the intelligent tester to the dlc3.
Turn the ignition switch and the tester on.
Clear the dtcs (see page es-35).
Run the vehicle in accordance with the applicable
drive pattern described in readiness monitor
drive pattern (see page es-19). Do ...
Horn system
Parts location
System diagram
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
the table. Check each symptom by c ...
