Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Fuel consumption information
The fuel consumption information can be displayed on entune premium audio with navigation and entune audio screen. Display the trip information or past record screen Vehicles with entune audio Press the “car” button. Vehicles with entune premium audio with navigation and entune au ...

If the shift lever cannot be shifted from p
If the shift lever cannot be shifted with your foot on the brake pedal, there may be a problem with the shift lock system (a system to prevent accidental operation of the shift lever). Have the vehicle inspected by your toyota dealer immediately. The following steps may be used as an emergency ...

Data list / active test
Hint: Using the intelligent tester's data list allows switch, sensor, actuator and other item values to be read without removing any parts. Reading the data list early in troubleshooting is one way to save time. Data list for occupant classification ecu Connect the intelligent test ...