Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Components
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Front wiper motor
Inspection Inspect front wiper motor Check the lo operation. Connect the battery's positive (+) lead to terminal 5 (+1) and the negative (-) lead to terminal 4 (e), and check that the front wiper motor operates at low speed (lo). Ok: front wiper motor operates at low sp ...

Initialization
Zero point calibration Notice: Make sure that the front passenger seat is not occupied before performing the operation. Hint: Perform the zero point calibration and sensitivity check if any of the following conditions apply. The occupant classification ecu is replaced. Accessories ( ...