Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Customize parameters
Notice: When the customer requests a change in a function, first make sure that the function can be customized. Make a note of the current settings before customizing. When troubleshooting a function, first make sure that the function is set to the default setting. Combination me ...

Power mirror control system
Parts location System diagram System description The outer mirror switch controls the outer rear view mirror lh and rh. Problem symptoms table Hint: Use the table below to help determine the cause of the problem symptom. The potential causes of the symptoms are listed in order of pr ...

Gauges and meters (with 7- inch multi-information display)
The meters display various drive information. Meter display The display of the speedometer can be selected from two types, analog or digital. Analog speedometer The units used on the meter and display may differ depending on the target region. Tachometer Displays the engine speed in revolutions ...