Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Lost communication with driver side - side airbag sensor assembly
Description The side airbag sensor lh consists of part including the diagnostic circuit and the lateral deceleration sensor. When the center airbag sensor receives signals from the lateral deceleration sensor, it determines whether or not the srs should be activated. Dtc b1622/81 is ...

Data list / active test (2005/11-2006/01)
Read data list Hint: Using the intelligent tester's data list allows switch, sensor, actuator and other item values to be read without removing any parts. Reading the data list early in troubleshooting is one way to save time. Connect the intelligent tester (with can vim) to the ...

Display contents
Following information is displayed on the multi-information display. Content display area (left) Content display area (center) Content display area (right) Driving support system information display area When driving information support system is displayed on the content display area, the sy ...