Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Unmatched encryption code
Description
This dtc is output when a key with an incomplete key code is inserted into
the ignition key cylinder.
Inspection procedure
Reregister key
Clear the dtc (see page ei-18).
Reregister the key code with the transponder key ecu
(see page ei-5)
Check that the engine ...
Adjusting the mirrors
Make sure that you can see backward clearly by adjusting the inside
and outside rear view mirrors properly.
Caution
Observe the following precautions.
Failure to do so may result in death or serious injury.
Do not adjust the position of the driver’s seat while driving.
Doing so could ...
Customize parameters
Notice:
When the customer requests a change in a function,
first make sure that the function can be customized.
Make a note of the current settings before
customizing.
When troubleshooting a function, first make sure that
the function is set to the default setting.
Combination me ...
