Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
PKSB (Parking Support
Brake)
The Parking Support Brake
system consists of the following
functions that operate
when driving at a low
speed or backing up, such
as when parking. When the
system determines that the
possibility of a collision
with a detected object is
high, a warning operates to
urge the driver to take evasive
acti ...
On-vehicle inspection
Check battery condition
Notice:
If the battery is weak or if the engine is difficult to
start, perform the following procedures.
Check the battery for damage and deformation. If
severe damage, deformation or leakage is found,
replace the battery.
Check the electrolyte quantity of e ...
Mechanical system tests
Stall speed test
Hint:
This test is to check the overall performance of the
engine and transaxle.
Notice:
Do not perform the stall speed test longer than 5
seconds.
To ensure safety, perform this test in an open and
level area that provides good traction.
The stall speed test sh ...
