Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Inside vehicle
General maintenance Performing the following maintenance checks on the vehicle is the owner's responsibility. The owner may perform the maintenance or take the vehicle to a service center. Check the parts of the vehicle described below on a daily basis. In most cases, special tools are not requ ...

List of storage features
Location of the storage features Open tray Auxiliary boxes Bottle holders Console box Cup holders Glove box WARNING ■Items that should not be left in the vehicle Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature beco ...

Abs and traction actuator (skid control ecu) communication stop mode
Description Wiring diagram Inspection procedure Notice: Turn the ignition switch off before measuring the resistances of the main wire and the branch wire. After the ignition switch is turned off, check that the key reminder warning system and light reminder warning system ...