Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Terminals of ecm
Hint: The standard normal voltage between each pair of ecm terminals is shown in the table below. The appropriate conditions for checking each pair of terminals are also indicated. The result of checks should be compared with the standard normal voltage for that pair of terminals, displayed ...

Removal and installation of engine intake parts
If any metal particles enter inlet system parts, they may damage the engine. When removing and installing inlet system parts, cover the openings of the removed parts and engine openings. Use gummed tape or other suitable materials. When installing inlet system parts, check that no ...

Parking Support Brake function (rear-crossing vehicles)
If a rear radar sensor detects a vehicle approaching from the right or left at the rear of the vehicle and the system determines that the possibility of a collision is high, this function will perform brake control to reduce the likelihood of an impact with the approaching vehicle. Examples of funct ...