Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Reassembly
Hint:
Thoroughly clean all parts to be assembled.
Before installing the parts, apply fresh engine oil to all
sliding and rotating surfaces.
Replace oil seals with new ones.
Install valve stem oil seal
Using sst, push in a new oil seal.
Sst 09201-41020
Hint:
The int ...
How to proceed with troubleshooting
Hint:
Use these procedures to troubleshoot the vehicle stability
control system.
*: Use the intelligent tester.
Vehicle brought to workshop
Inspect battery voltage
Standard voltage:
11 to 14 v
If the voltage is below 11 v, recharge or replace the battery
before proceedin ...
Emission inspection and maintenance (I/M) programs
Some states have vehicle
emission inspection programs
which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control system.
If the malfunction indicator
lamp comes on
The OBD system determines
that a problem exists somewhere
in the emission control
sy ...
