Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Vehicle load limits
Vehicle load limits include total load capacity, seating capacity, TWR (Trailer Weight Rating) and cargo capacity. Total load capacity (vehicle capacity weight): Total load capacity means the combined weight of occupants, cargo and luggage. Seating capacity: Seating capacity means the max ...

Disassembly (2006/01- )
Remove front axle inboard joint boot no. 2 Clamp One touch type: using a screwdriver, remove the inboard joint boot clamp, as shown in the illustration. Claw engagement type: using needle-nose pliers, remove the inboard joint boot clamp, as shown in the illustration. Rem ...

Air-fuel ratio (a/f) and heated oxygen (ho2) sensor monitors (active air-fuel ratio control type)
Preconditions The monitor will not run unless: 2 Minutes or more have elapsed since the engine was started. The engine coolant temperature (ect) is 75°c (167°f) or more. Cumulative driving time at a vehicle speed of 48 km/h (30 mph) or more exceeds 6 minutes. Air-fuel rat ...