Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Removal
Hint:
Use the same procedures for the rh side and lh side.
The procedures listed below are for the lh side.
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and ...
Front wheel alignment
Adjustment
Inspect tires
Inspect the tires (see page tw-1).
Measure vehicle height
Notice:
Before inspecting the wheel alignment, adjust the
vehicle height to the specification.
Press down on the vehicle several times to stabilize
the suspension, and measure the vehicl ...
Front seat cushion heater
Inspection
Inspect front seat cushion heater
assembly lh
Measure the resistance of the seat cushion heater.
Standard resistance
If the result is not as specified, replace the seat
cushion heater assembly.
Heat the thermostat with a light.
Measure the resistance of the sea ...
