Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Rear differential side gear shaft oil seal
Components Removal Drain differential oil (see page df-10) Remove tailpipe assembly Remove the tailpipe (see page ex-2). Remove center exhaust assembly Remove propeller with center bearing shaft assembly (see page pr-3) Remove rear differential carrier subassembl ...

Wireless remote control/electronic key battery
Replace the battery with a new one if it is depleted. You will need the following items: Flathead screwdriver Small flathead screwdriver Lithium battery cr2016 (vehicles without a smart key system), or cr2032 (vehicles with a smart key system) Replacing the battery Vehicles without a ...

Air conditioning control assembly (for manual air conditioning system)
Components Removal Disconnect cable from negative battery terminal Notice: Wait at least 90 seconds after disconnecting the cable from the negative (-) battery terminal to prevent airbag and seat belt pretensioner activation. Remove no. 2 Instrument cluster finish panel center ...