Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Open in abs solenoid relay circuit
Description The solenoid relay supplies power to the abs solenoid and trc solenoid. After the ignition switch is turned on, the vehicle speed has reached 6 km/h (4 mph) and the solenoid is determined to be normal by the initial check self-diagnosis, the relay switches on. If any open or ...

Weight limits
The gross trailer weight must never exceed 1500 lb. (680 Kg). The gross combination weight must never exceed the gcwr described below. 2Wd models: 5985 lb. (2715 Kg) awd models: 6100 lb. (2765 Kg) The gross vehicle weight must never exceed the gvwr indicated on the certification l ...

Air-fuel ratio (a/f) and heated oxygen (ho2) sensor heater monitors (front a/f and rear ho2 sensor type)
Preconditions The monitor will not run unless: The mil is off. Drive pattern Connect the intelligent tester to the dlc3. Turn the ignition switch on. Turn the tester on. Clear dtcs (if set) (see page es-35). Start the engine. Allow the engine to idle for 10 minute ...