Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis

Toyota RAV4 (XA40) 2013-2018 Service Manual / Introduction / How to troubleshoot ecu controlled systems / How to proceed with troubleshooting / Customer problem analysis

Hint:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference.

Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

Toyota RAV4. How to proceed with troubleshooting

Operation flow

Hint: Perform troubleshooting in accordance with the procedures below. The following is an outline of basic troubleshooting procedures. Confirm the troubleshooting procedures for the circuit you a ...

Symptom confirmation and diagnostic trouble code

Hint: The diagnostic system in the rav4 has various functions. The first function is the diagnostic trouble code (dtc) check. A dtc is a code stored in the ecu memory whenever a malfunction ...

Other materials:

Driver side seat belt warning light does not operate
Description When the ignition switch is on, the center airbag sensor transmits front seat inner belt status signals to the combination meter through the can bus line. If the driver seat belt is not fastened, the combination meter blinks the driver side seat belt warning light. If the seat bel ...

Adjusting the position of and opening and closing the air outlets
Front center outlets Direct air flow to the left or right, up or down. Turn the knobs to open or close the vents. Turn the knob to open or close the vent for rear seat occupants. М Direct air flow to the left or right, up or down. Open the vent. Close the vent. ...

Before driving
Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure t ...