Toyota RAV4 (XA50) 2019-2025 Owners Manual: If the electronic key does not operate properly (vehicles with smart key system)

If communication between the electronic key and vehicle is interrupted or the electronic key cannot be used because the battery is depleted, the smart key system and wireless remote control cannot be used. In such cases, the doors can be opened and the engine can be started by following the procedure below.

â– When the electronic key does not work properly

• Make sure that the smart key system has not been deactivated in the customization setting. If it is off, turn the function on.
• Check if battery-saving mode is set. If it is set, cancel the function.
• The electronic key function may have stopped.

NOTICE

â– In case of a smart key system malfunction, or other key related problems

Take your vehicle with all the electronic keys provided with your vehicle to your Toyota dealer.

Locking and unlocking the doors

Use the mechanical key in order to perform the following operations.

1. Locks all the doors
2. Unlocks the door

Turning the key rearward unlocks the driver's door. Turning the key once again within 5 seconds unlocks the other doors.

â– Key linked functions

1. Closes the windows and the moon roof*1 or panoramic moon roof*1 (turn and hold)*2
2. Opens the windows and the moon roof*1 or panoramic moon roof*1 (turn and hold)*2

*1:If equipped
*2:These settings must be customized at your Toyota dealer.

WARNING

â– When using the mechanical key and operating the power windows or the moon roof (if equipped) or panoramic moon roof (if equipped)

Operate the power window or the moon roof or panoramic moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or the moon roof or panoramic moon roof. Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get caught in the power window or the moon roof or panoramic moon roof.

Starting the engine

1. Ensure that the shift lever is in P and depress the brake pedal.

2. Touch the Toyota emblem side of the electronic key to the engine switch.

When the electronic key is detected, a buzzer sounds and the engine switch will turn to ON.

When the smart key system is deactivated in customization setting, the engine switch will turn to ACC.

3. Firmly depress the brake pedal and check that is
displayed on the multi-information display.

4. Press the engine switch shortly and firmly.

In the event that the engine still cannot be started, contact your Toyota dealer.

â– Stopping the engine

Shift the shift lever to P, set the parking brake and press the engine switch as you normally do when stopping the engine.

â– Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.

â– Alarm (if equipped) (for Canada)

Using the mechanical key to lock the doors will not set the alarm system.

If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.

â– Changing engine switch modes

Release the brake pedal and press the engine switch in step 3 above.

The engine does not start and modes will be changed each time the switch is pressed.