Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following
flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage:
11 to 14 v
If the voltage is below 11 v, recharge or replace the battery
before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are
output, perform troubleshooting on the can
communication system first.
- When communication to the power steering ecu is
not established through the intelligent tester, inspect
terminals sil of the dlc3 and the power steering
ecu, and the ig circuit of the power steering ecu.

- Check dtc*
- Check for dtc (see page ps-11).
Result 

- Problem symptoms table
Result 

- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace

- Confirmation test
End
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you are working on before
beginning troubleshooting.
Ask
the customer about the conditions and en ...
Removal
Caution:
Be sure to read the precautionary notices concerning the
srs airbag system before servicing it (see page rs-1).
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent air ...
Abbreviations used in manual
...