Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Steering gear
Components
Removal
Position front wheels facing straight
ahead
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and seat belt pretensioner activation.
...
On-vehicle inspection
Check steering pad assembly (vehicle not involved in collision and
airbag not deployed)
Perform a diagnostic system check (see page rs-
49).
With the steering pad (with airbag) installed on the
vehicle, perform a visual check:
check for cuts, cracks or discoloration on the
...
Headlight dimmer switch
Precaution
Precaution for vehicle with srs
Some procedures in this section may affect the
supplemental restraint system (srs). Prior to
performing the procedures, read the srs section's
"precaution" (see page rs-1).
Components
Removal
Disconnect cable from negat ...
