Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Key types
The following keys are provided
with the vehicle.
Vehicles without smart key
system
Master keys
Operating the wireless remote control
function
Key number plate
Vehicles with smart key system
Electronic keys
Operating the smart key system
Operating the wireless remote
control function ...
Terminals of ecu
Skid control ecu
Hint:
*1: W/ 16-inch disc
*2: W/ downhill assist control
*3: For 2wd (w/ auto lsd)
Check skid control ecu
Disconnect the a19 ecu connector.
Measure the voltage and resistance of the wire
harness side connector.
Hint:
The voltage cannot be measured ...
Removal
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and seat belt pretensioner activation.
Remove fan and generator v belt
Remove the belt (see page em-6).
...
