Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Exhaust gas precautions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases contain harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caus ...
Diagnosis system
Description
Power door lock control system data can be read in the
data link connector 3 (dlc3) of the vehicle. When the
system seems to be malfunctioning, use the intelligent
tester to check for malfunctions and perform repairs.
Check dlc3
The ecu uses iso 15765-4 for communi ...
Air mix damper control servo motor circuit (driver
side)
Description
The air mix damper servo sends pulse signals to indicate the damper position
to the air conditioning
amplifier. The air conditioning amplifier activates the motor (normal or
reverse) based on these signals to
move the air mix damper (driver seat) to the appropriate position. T ...
